ChillDcare — The Sherri J Way values your privacy. This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website, submit a form, complete an audit, book an appointment, request information, communicate with us, or use any services, resources, offers, or tools connected to this website.

By using this website, submitting your information, checking a consent box, taking the Childcare Dependency Audit, booking a call, or communicating with us, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use this website or submit your personal information.

1. Who We Are

This website is operated for ChillDcare — The Sherri J Way, under the legal business entity Success Souvenirs Holdings LLC. The business mailing address listed in the company record is 1256 Moreland Ave SE, Atlanta, GA 30316.

ChillDcare — The Sherri J Way provides educational resources, audit tools, business guidance, communication, and support for childcare owners who want to identify structure gaps, reduce owner dependency, strengthen policies, and improve daily operations.

2. Information We Collect

We may collect personal and business-related information that you voluntarily provide when you use our website. This may include:

Full name

Email address

Phone number

Business name

Childcare center name

Website URL

Appointment details

Audit answers

Audit results

Form submissions

Questions or messages you send to us

Billing or purchase information if you buy a product or service

Communication preferences

Consent choices for email or SMS communication

We may also collect information automatically when you visit the website, such as:

IP address

Browser type

Device type

Pages visited

Time spent on the website

Referring website or ad source

General location data

Cookies and tracking data

Form activity and website interaction data

This information helps us understand how visitors use the website and how we can improve the experience.

3. How We Collect Information

We may collect information through:

Website contact forms

Audit forms

Booking forms

Checkout pages

Email opt-in forms

SMS consent forms

Appointment request forms

Surveys or questionnaires

Direct email communication

Phone or text communication

Cookies, pixels, analytics tools, and similar tracking technologies

When you submit a form, take an audit, request support, or contact us, you choose to provide certain information. We use that information to respond to your request and provide the relevant service, resource, or communication.

4. How We Use Your Information

We may use your information for the following purposes:

To respond to your inquiry

To send audit results or follow-up information

To provide requested resources

To schedule appointments or consultations

To send appointment reminders

To send order confirmations

To provide service updates

To personalize your experience

To improve our website, audit, services, and communications

To deliver educational content

To send marketing messages if you have consented

To process payments or purchases

To manage customer support

To prevent fraud or misuse

To comply with legal, tax, accounting, or business obligations

To enforce our Terms & Conditions

For example, if you complete the Childcare Dependency Audit, we may use your answers to generate insight about your center’s possible dependency level, structure gaps, or recommended next steps. If you submit your phone number and check a consent box, we may use your number to send the types of SMS messages described in that consent.

5. Email Communication

When you provide your email address, we may send you messages related to your inquiry, audit, appointment, service request, purchase, or account activity.

We may also send educational or promotional emails if you have opted in or if permitted by applicable law. These emails may include resources, reminders, offers, updates, event announcements, audit-related information, and service-related content.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at:

[email protected]

Please note that even if you unsubscribe from marketing emails, we may still send transactional or service-related emails when necessary, such as appointment details, purchase confirmations, account notifications, or responses to your direct inquiries.

6. SMS/Text Message Communication

If you provide your phone number and check the SMS consent box, you agree to receive transactional text messages from ChillDcare — The Sherri J Way at the phone number provided.

Transactional messages may include:

Appointment reminders

Order confirmations

Account notifications

Audit-related updates

Service-related messages

Follow-up messages connected to your inquiry

Important communication related to your request

If you check the marketing SMS consent box, you also agree to receive marketing and promotional text messages from ChillDcare — The Sherri J Way. These may include:

Special offers

Updates

Educational resources

Promotional messages

Service announcements

Event or consultation reminders

Message frequency may vary. Message and data rates may apply.

You can text HELP to +1 678-908-8997 for help or assistance. You can reply STOP to +1 678-908-8997 at any time to opt out or unsubscribe from SMS messages.

SMS consent is not shared with third parties except our messaging service providers, who help us send and manage messages.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to collect information about how visitors interact with the website.

These tools may help us:

Understand website traffic

Measure page performance

Improve user experience

Track form submissions

Analyze marketing performance

Remember user preferences

Retarget visitors with relevant advertising

Understand which pages or ads are most effective

Cookies are small files stored on your device. You can adjust your browser settings to refuse or delete cookies. However, some website features may not work properly if cookies are disabled.

We may use tools such as website analytics platforms, advertising pixels, CRM tools, funnel software, email platforms, SMS platforms, or booking systems to support website and marketing functions.

8. How We Share Information

We do not sell your personal information.

We may share information only when necessary to operate our website, provide services, communicate with you, process payments, manage marketing systems, or comply with legal obligations.

We may share limited information with:

Website hosting providers

CRM/funnel platform providers

Email marketing providers

SMS/message service providers

Payment processors

Booking or scheduling tools

Analytics providers

Advertising platforms

Customer support tools

Contractors or team members who help us operate the business

Legal, tax, accounting, or compliance professionals when needed

These third-party providers are only given the information needed to perform their services. They are not authorized to use your information for unrelated purposes.

9. Payment Information

If you purchase a service, product, digital resource, audit, or program through our website, payment information may be processed by a third-party payment processor.

We do not intentionally store full credit card numbers on our website. Payment processors may collect and process billing information according to their own privacy policies and security practices.

You should review the privacy policy of any third-party payment provider used during checkout.

10. Audit and Business Information

If you complete the Childcare Dependency Audit or similar assessment, you may provide information about your childcare center, business structure, staff challenges, policies, parent communication, owner involvement, or operational issues.

We use this information to provide audit-related insight, follow-up communication, recommendations, and service-related support.

Please do not submit confidential, sensitive, or legally protected information unless it is necessary and you are authorized to share it.

Audit results are for educational and informational purposes only and should not be treated as legal, financial, licensing, compliance, tax, or employment advice.

11. Data Security

We take reasonable steps to protect the information you provide. These steps may include secure platforms, password-protected systems, limited access, standard business security practices, and trusted third-party service providers.

However, no website, platform, email system, SMS system, or online transmission is 100% secure. We cannot guarantee absolute security of your information.

You are responsible for using secure devices, protecting your own login information, and being careful when sharing personal or business information online.

12. Data Retention

We may retain your information for as long as needed to:

Respond to your inquiries

Provide requested services

Maintain business records

Comply with legal or accounting obligations

Resolve disputes

Enforce agreements

Improve our website and services

Maintain communication history

The length of time we keep information may depend on the type of information, the reason it was collected, legal requirements, and business needs.

You may request that we delete or update your personal information by contacting us at [email protected]. We will respond as reasonably possible, subject to any legal, contractual, or business recordkeeping obligations.

13. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to:

Request access to your information

Request correction of inaccurate information

Request deletion of certain information

Opt out of marketing emails

Opt out of SMS messages

Ask how your information is used

Ask whether your information has been shared

Withdraw consent where applicable

To make a request, contact us at:

Email: [email protected]
Phone: +1 678-908-8997

We may need to verify your identity before responding to certain privacy requests.

14. Children’s Privacy

This website is intended for business owners, adults, and professional users. It is not intended to collect personal information from children under the age of 13.

Although ChillDcare — The Sherri J Way serves childcare-related business owners, the website is not designed for children to use directly. We do not knowingly collect personal information from children.

If you believe a child has submitted personal information through this website, please contact us so we can review and remove it if appropriate.

15. Third-Party Links

Our website may contain links to third-party websites, platforms, tools, social media pages, payment processors, booking systems, or other external resources.

We are not responsible for the privacy practices, content, policies, security, or actions of third-party websites or platforms.

When you leave our website or use a third-party service, you should review that third party’s privacy policy and terms before providing your information.

16. Social Media and Advertising

We may use social media platforms, advertising platforms, pixels, or tracking tools to promote our website, services, audit, resources, or offers.

If you interact with us through social media platforms such as Facebook, Instagram, TikTok, YouTube, or other platforms, those platforms may collect information according to their own policies.

This site is not part of the Facebook website or Facebook Inc. This site is not endorsed by Facebook in any way. Facebook is a trademark of Facebook, Inc.

17. Do Not Track Signals

Some browsers may send “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, our website may not respond to them automatically.

You can manage cookies and tracking preferences through your browser settings, device settings, or applicable platform settings.

18. International Visitors

This website is operated from the United States. If you access the website from outside the United States, you understand that your information may be transferred to, processed, or stored in the United States or other locations where our service providers operate.

By using this website and submitting information, you consent to this transfer and processing.

19. Updates to This Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our business, website, services, communication practices, legal requirements, or technology.

When we update this policy, we may revise the effective date at the top of this page. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

We encourage you to review this page periodically.

20. Contact Information

For questions about this Privacy Policy, your information, SMS/email communication, or your privacy choices, contact us at:

ChillDcare — The Sherri J Way
Legal Entity: Success Souvenirs Holdings LLC
Address: 1256 Moreland Ave SE, Atlanta, GA 30316
Email: [email protected]
Phone: +1 678-908-8997